“Personal Information” is information about you that is personally identifiable to you like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing. “Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
Your Personal Information may be processed by us in the country where it was collected as well as in other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Personal Information You Provide to Us
We collect Personal Information that you submit to us voluntarily:
- When you enter any information, including Personal Information, into any forms on the Bracket Labs website, we will collect such information (see Use of Information below). Examples of Personal Information you may, at your option, provide us include your name, email address, and phone number.
- When you leave us feedback or request support, we will collect any information that is contained in your feedback or support request.
- When you contact us by sending us an e-mail, we will collect your e-mail address and any information contained in the e-mail you send us.
- When you purchase products or services from us, we will collect the information necessary to complete a business transaction.
Personal Information Collected Via Technology
An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We track IP Addresses solely in conjunction with session cookies to analyze our web page flow.
“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Site. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Site may not work properly.
Personal Information We Receive From Other Sources
We may receive Personal Information about you from other sources like telephone or fax. We may add this information to the information we have already collected from you via our interaction.
Use of Information
In general, Personal Information you submit to us is used by us to provide products and services to you, respond to requests that you make, and to improve our product offering, and to offer you additional information, opportunities, and functionality. We may also use your Personal Information to provide you with electronic newsletters or promotional e-mails, should you request to receive such communications from us.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the Personal Information personally identifiable to you. We may use this Anonymous Information to analyze usage patterns so that we may enhance our product offerings. We reserve the right to use and disclose Anonymous Information to third parties in our discretion.
Disclosure of Personal Information
We may provide your Personal Information to third party service providers who work on behalf of or with us to provide some aspects of our product offerings and to help us communicate with you. However, these service providers do not have any independent right to use or share this information (except pursuant to a legal requirement such as a subpoena or warrant).
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect or defend the rights, property, or safety of Bracket Labs, Inc or any third party.
Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use and sharing of your Personal Information. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below).
We use reasonable measures to maintain the security of your Personal Information. Despite these measures, you should know that no company, including us, can fully eliminate security risks associated with Personal Information.
- Bracket Labs, Inc
- team [at] bracketlabs [dot] com
This Policy was last updated on August 1, 2010